Digital Product Manager | Gallagher

February 2023 to present

Responsible for digital- and product-centric transformation, working in agile execution to launch new digital products at Gallagher on a global scale, collaborating and building partnerships with key cross-functional teams, stakeholders and senior leaders. I leverage technical understanding of front-end web development, APIs and databases to define requirements and delegate feature work across two fully staffed Agile teams. I am laser-focused on understanding customer needs, identifying opportunities to drive business growth and creating outcome-based backlogs and roadmaps.

Digital Product Manager | CNA Insurance

August 2021 to February 2023

Responsible for managing the effectiveness, usability and ongoing enhancements of CNA’s external websites. Understood business needs, defined requirements, managed/prioritized backlogs and worked directly with development teams in agile execution. Led strategy, planning, design, development and deployment activities, and prioritized UX by developing wireframes, prototypes and task flows based on user needs.

Digital Product Owner | CNA Insurance

April 2020 to August 2021

Responsible for the day-to-day operations, ongoing UX and content improvements of internal and external websites, partnering with IT, Product Management and Marketing to deliver best-in-class experiences.

Product Owner, Marketing Technology & UX | Origami Risk

May 2018 to April 2020

Led the design, planning and execution of multi-dimensional and multi-channel digital strategies while improving functional capabilities of existing MarTech stacks, optimizing UX, enabling datasets for integrated marketing measurement and building scalable, automated infrastructure.

Digital Marketing & UX Specialist | Webanywhere

February 2017 to April 2018

Owned the strategy and execution of all US-based digital marketing initiatives and communications, and served as the lead US-based UX Designer for enterprise learning solutions.

UI/UX Designer | Reflection Software

May 2015 to February 2017

Balanced visual and interactive design skills to build award-winning web-based enterprise learning solutions for F500 clients, such as Walmart, Sam’s Club and Kroger.